Terms and Conditions

 

Detailed Description of Good and / or Services


Canvas and Aluminium Concepts is a business in the Camping/Manufacturing  industry that markets Camping and caravanning equipment.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 3-7 working days and delivery confirmed by way of booking Number.

Return and Refunds Policy

The provision of goods and services by Canvas and Aluminium Concepts is subject to availability.  In cases of unavailability, Canvas and Aluminium Concepts will refund the client in full within 30 days.  Cancellation of orders by the client will attract a 10% administration fee.

Customer Privacy Policy

Canvas and Aluminium Concepts shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/html/govdocs/legislation/2000/act2.pdf

Payment Options Accepted

Payment may be made via Visa or Master Card, credit cards or by bank transfer into the Canvas and Aluminium Concepts bank account, the details of which will be provided on request.

Credit Card Acquiring and Security

Credit card transactions will be acquired for Canvas and Aluminium Concepts by Virtual Card Service (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. ShopDirect uses SSL3 and credit card information is stored per Visa and Mastercard guidelines on the website. Users may go to www.shopdirect.co.za to view their security certificate and security policy.  

Customer Details Separate from Card Details

Customer details will be stored by Canvas and Aluminium Concepts separately from card details which are entered by the client on ShopDirect’s secure site.  For more detail on ShopDirect refer to www.shopdirect.co.za .

Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).

Responsibility

Canvas and Aluminium Concepts takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Country of Domicile

This website is governed by the laws of South Africa and Canvas and Aluminium Concepts chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 8 Nansen Place, Tulisa Park, Alberton, South Africa.

Variation

Canvas and Aluminium Concepts may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by a close corporation based in South Africa trading as C&A Concepts and with registration number 1999/034529/23 represented by Clive van der Vyver.

Export Restriction

The offering on this website is available to South African and International clients only.

Canvas and Aluminium Concepts Contact Details

Telephonic Support: +27 11 613-2916/8 | Email Support: info@caconcepts.co.za